Customer care
Shipping & Returns
This policy applies when online ordering opens.
Free standard shipping
ChillCheeks Wellness offers free standard shipping on orders of $75 or more after discounts and before tax. This offer applies to orders placed directly on the ChillCheeks Wellness website and shipped to any of the 50 U.S. states or Washington, D.C.
Returns and exchanges
Request a return or exchange for eligible items within 30 days of delivery. For returns, choose a refund to your original payment method or a ChillCheeks gift card. A $7 return shipping fee will be deducted from refunds to your original payment method when you use our return label. We waive that fee when you choose a gift card.